Not the right fit? Send it back within 15 days for a full refund - or swap it for a different size or colour. We handle the pickup.
We can't accept self-serve returns after 15 days from delivery. Reach out to support - for damaged or defective items we'll make an exception case-by-case.
Refunds to the original payment method land in 5-7 business days once we receive and inspect the item. Store credit is instant.
Yes - pick "Exchange" when starting the return and choose a different size or colour. Same-priced exchanges have no fee.
No. We arrange a free reverse-courier pickup from your delivery address.
Start a return and select "Damaged in transit" as the reason. Add a photo if you can - it speeds up approval.
Items may be returned within 15 days of delivery.
Items must be unused, in original packaging, with all tags attached.
Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method. Store credit is instant once approved.
Gift cards, personalized items, and sale items marked as final sale cannot be returned.
Open the order from Account → Orders and tap Return or Exchange. Pick the items, a reason, and whether you want a refund or an exchange - you will get an RMA number to send back with.
Same day
Attach it to the parcel. We book the reverse-courier pickup from your delivery address.
On arrival
Unworn, unwashed, tags on, original packaging. We tell you either way.
5-7 business days
Back to your original payment method once the return is approved. Store credit is instant.
Pick Exchange when you start the return and choose a different size or colour. Same-priced swaps have no fee, and we ship the replacement as soon as the original is scanned by the courier.
Start an exchange
