Quick answers on orders, delivery, charges and changes - the questions customers ask most.
Sign in and open Account → Orders to see the latest tracking status. If you checked out as a guest, use the Order Status link in the footer with your order number and email.
Metro pincodes typically receive orders in 3-4 business days. Other serviceable pincodes take 5-6 business days. You'll see an estimate on the product page and again at checkout.
Orders above the free-shipping threshold ship free. Below it, a flat standard shipping fee is added at checkout. Loyalty members on Gold and above get free shipping on every order.
Get in touch within 2 hours of placing it and we'll change or cancel it. Once an order is packed and handed to the courier it can't be modified.
Open the order from Account → Orders and tap Return or Exchange. Pick the items, a reason, and whether you want a refund or an exchange - you'll get an RMA number to send back with.
30 days from delivery, in original condition. The full terms are in the Return & Refund Policy.
Refunds to the original payment method typically post within 5-7 business days after we receive and inspect the return. Store credit is instant once approved.
UPI, credit and debit cards, net banking, popular wallets, and Cash on Delivery in serviceable pincodes. Payments are processed securely through our payment partner.
You earn 1 point for every Rs 10 spent. Points appear under Account → Rewards and can be redeemed at checkout, where 1 point is worth Rs 1. Lifetime spend unlocks higher tiers.
Use Sign Up at the top of any page, or create one during checkout. Guest orders can still be looked up with your order number and email.
